Friday, May 18, 2012

iPhone waltzes into top spot of US phone satisfaction index, small carriers trump the giants

iPhone waltzes into top spot of US phone satisfaction index, small carriers trump the giants

We know almost too well how smartphones perform in US market share; what we don't usually see is how happy customers are once the shrink wrap's off. Going by a newly-expanded American Customer Satisfaction Index, it's the iPhone that most scratches the itch at a score of 83. Despite having just been added, Apple was noticeably ahead of a three-way tie between HTC, LG and Nokia at 75. You might not want to look if you're a freshly-minted RIM executive: the BlackBerry made its freshman debut on the charts at the bottom, or 69.

2DayBlog.com

See also:
digitalhouse, iPhone waltzes into top spot of US phone satisfaction index, small carriers trump the giants

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.