Each year, J.D. Power and Associates surveys original owners of three-year-old vehicles to find out what kinds of problems they have had experienced over the last 12 months, and then it uses this data to create its annual Vehicle Dependability Study. This means that the models in the 2013 study are 2010 model year vehicles, and J.D. Power rates each make as well as the top individual models based on how many problems were experienced per 100 vehicles (PP100).
Autoblog , J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead, J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead
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