Cunningham Lindsey gears up for seasonal demand by implementing cloud contact centre solution from NewVoiceMedia

Cloud-based technology provides agile, flexible and cost-effective solution to manage spikes in demand13 December, 2011: Cunningham Lindsey UK, one of the world’s leading loss adjusting and claims management companies, has rolled out virtual contact centre technology from NewVoiceMedia across its 24/7 customer helpline operation.  The claims management and loss adjusting business is using NewVoiceMedia’s ContactWorld solution to manage the upsurge in call volumes that often occur around Christmas due to extreme weather events.

Press Release Distribution, Cunningham Lindsey gears up for seasonal demand by implementing cloud contact centre solution from NewVoiceMedia